Privacy Policy

Ignite Your Dwelling Concierge – Electrical Services

Effective Date: February 1, 2026

Ignite Your Dwelling Concierge (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our electrical services, visit our website, or interact with us in any way.

1. Information We Collect

A. Personal Information

- Name
- Address and service location
- Email address
- Phone number
- Billing and payment information
- Details about requested services

B. Technical Information (if using our website)

- IP address
- Browser type
- Device information
- Cookies and usage data

C. Service-Related Information

- Photos or videos of electrical systems (only when needed for diagnostics or documentation)
- Notes from inspections, repairs, or installations
- Permit or compliance documentation

2. How We Use Your Information

We use your information to:
- Provide electrical services, repairs, installations, and inspections
- Schedule appointments and communicate with you
- Send invoices, receipts, and service confirmations
- Improve our services and customer experience
- Maintain safety, compliance, and record-keeping
- Respond to customer support requests
- Send optional updates, promotions, or service reminders

We do not sell your personal information.

3. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your data, including:
- Secure payment processing
- Encrypted digital storage where applicable
- Limited access to customer information
- Employee confidentiality expectations

4. Sharing Your Information

We may share your information only when necessary to operate our business, including with:
- Licensed electricians or subcontractors assisting with your service
- Payment processors
- Insurance providers (when required for claims or compliance)
- Local permitting authorities (when required for electrical permits)
- Service partners such as scheduling or invoicing platforms

We do not share your information with marketers or unrelated third parties.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

5. Your Choices and Rights

You may:
- Request access to the personal information we hold
- Request corrections to inaccurate information
- Opt out of marketing communications
- Request deletion of your information (subject to legal and safety requirements)

To make a request, contact us at:
jb@igniteyourdwelling.com
469-895-4325

6. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect information from minors.

7. Website Cookies & Tracking (If Applicable)

If our website uses cookies, they may be used to:
- Improve site performance
- Analyze traffic
- Remember user preferences

You can disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised effective date.

9. Contact Us

Ignite Your Dwelling Concierge
Electrical Services
Email: ib@igniteyourdwelling.com

Phone: 469-895-4324
Address: 1560 E Southlake Blvd Suite 100 Southlake, TX 76092